Returns

In-Stock Items

We accept returns on all in-stock items (except those designated as Final Sale) within 15 days of shipping. For orders shipped within the United States we offer returns with a $5.00 restocking fee. For orders shipped outside of the United States return shipping costs will be deducted from their refund, along with a $5.00 restocking fee.

  • Goods must be received unworn and in original condition with tags attached. We encourage you to inspect your order as soon as your package arrives to ensure everything is in good condition.
  • We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way.
  • Face masks and gaiters are FINAL SALE.
  • Gift Certificates are FINAL SALE.
  • Items discounted in the "Sale"/"The Final Stretch" section are FINAL SALE.
  • Made-To-Order items are FINAL SALE.
  • ISlides are FINAL SALE
  • Grips are FINAL SALE
  • Kickback Camp Shirts are FINAL SALE
  • All Living Loud MTO items are FINAL SALE
  • We cannot refund original shipping charges.

    To Return Orders Shipped within the US

    1. Visit our Returns Center
    2. Follow the prompts to receive a free prepaid shipping label (for orders delivered in the US only that are not marked final sale).
    3. Drop your package off at a UPS location. To find your closest UPS drop-off location, please visit www.UPS.com

    To Exchange Orders Shipped within the US

    1. Visit our Returns Center
    2. Follow the prompts to exchange your item(s). You will receive a free prepaid shipping label (for orders delivered in the US only that are not marked final sale) to send back the original item.
    3. Drop your package off at a UPS location. To find your closest UPS drop-off location, please visit www.UPS.com

    *If the item(s) from your first order is not received back or is not in unworn and original condition, you will be charged for the original order and the exchange order.

    Gift Returns in the US

    1. Visit or Returns Center at loudmouth.loopreturns.com. 
    2. Follow the prompts for returning a gift to receive a free prepaid shipping label (for orders delivered in the US only that are not marked final sale).
    3. There will be a $5.00 restocking fee for the return of the gift.
    4. Drop your package off at a UPS location. To find your closest UPS drop-off location, please visit www.UPS.com
    5. All gift returns will receive a store credit for the item returned once it is received back.

    Route Package Protection

    • Loudmouth is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Package Protection at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is broken upon arrival, you can easily file a shipping issue with Route and receive a replacement or be refunded. We are excited to offer this service to you and we highly recommend you use Green Package Protection at checkout. Route's Green Package Protection helps cover the following instances:
      • Shipping issues for packages marked "delivered" yet not received, can be approved no earlier than 5 days after the “delivery date” and no later than 15 days to ensure it was not misdelivered or easily found around the premises.
      • Photos of the damaged item and packaging are required for damaged shipping issues
      • Shipping issues for packages presumed to be lost (where the status is not "delivered") can be filed at any time. Issue resolution is based on the estimated delivery date for your order which is available when your claim is filed. 
    • If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.
    • If you insured your order with Route at checkout, you will receive a confirmation email from Route with a link to file a shipping issue.  You can also file a shipping issue on Route’s app or via the web here. To file a claim, you will need your store order number OR Route ID number and the email address that was attached to the order. Haven’t downloaded the app yet?  Download here
    • Route is a licensed insurance company with SEG Insurance Ltd. as its partner. Terms and conditions are listed here: https://route.com/terms-and-conditions/

    Purchased Route's Package Protection and looking to file a shipping issue online? File here

      To Return Orders Shipped Internationally

      1. Visit our Returns Center
      2. Follow the prompts to receive a RMA and shipping label (for orders delivered internationally that are not marked final sale).

      Returns for Third-Party Resellers

      We do not accept returns of Loudmouth items from other retailers. Contact the shop or website that you purchased from to return your item.